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Does Amazon Relay require workers' comp?

Workers' comp is on Amazon's Relay insurance list, but Amazon's own pages don't word the rule the same way. Here's what Amazon says, what two states say and who to ask.

Short answer

Yes, Amazon Relay lists it. The FAQ asks for workers' compensation "in all jurisdictions where your company operates" and employer's liability of at least $100,000 per occurrence. Amazon's insurance post says companies with W-2 employees need it.

Does Amazon Relay require workers' comp?

Yes, it's on Amazon's list. The Relay FAQ asks for:

Amazon's insurance requirements post says it another way: "Companies with W-2 employees need Workers' Compensation meeting state guidelines and $100,000 in Employers Liability per occurrence."

Why do Amazon's two wordings matter?

They aren't the same rule.

Amazon pageWho it covers
Relay FAQ"all jurisdictions where your company operates"
Insurance post"Companies with W-2 employees"

The FAQ names no exception for a company with no employees. The post ties the rule to W-2 employees. Amazon doesn't say which one wins.

Amazon also says "Carriers employ their own drivers." They work for you, not Amazon.

Do owner-operators with no employees need workers' comp?

Amazon doesn't say. Neither Relay page covers a one-truck company with no employees. That leaves two questions:

  1. Your state. Does state law make you carry it? See below.
  2. Amazon. What will Relay accept from your company? Ask Amazon before you apply.

What do state rules say?

Each state sets its own. Two examples:

Florida (Division of Workers' Compensation):

Not sure which class you're in? Florida points you to the National Council on Compensation Insurance at (800) 622-4123.

Texas (Texas Department of Insurance): "private employers can choose to carry workers' compensation insurance coverage, but it is not required in most cases."

Another state? Ask your state's workers' comp agency. State law tells you what the law asks, not what Relay accepts.

Does a Florida workers' comp exemption count for Relay?

Amazon doesn't publish whether it accepts any state exemption.

Here's what Florida says an exemption is. It lets corporate officers and LLC members "exclude themselves as employees." Exemptions go to those officers and members, "not to the business."

So an exemption applies to you, the officer, and takes you out of coverage. Florida says an exempt officer "may not recover workers' compensation benefits." It doesn't apply to the drivers you hire. Ask Amazon what it accepts before you count on one.

How does Amazon check your coverage?

Through your certificate of insurance. Amazon's insurance post says: "You submit your current insurance details when you apply to Relay. Then our third-party vendor gets the COI from your company's agent, broker, or insurance company on file."

How do you ask Amazon about workers' comp?

Ask one plain question: what does Relay accept for workers' comp from your company, in your state? Keep the answer in writing.

Once you're onboarded, Amazon's insurance post says it offers onboarded Relay carriers competitive quotes through McGriff Insurance on coverage that meets Amazon's requirements. See our rewards guide.

Other minimums: insurance requirements.

What doesn't Amazon publish about workers' comp?

This isn't legal or insurance advice. Confirm with Amazon, your state agency and your agent.

Where does NudoIQ fit?

Once your coverage clears and you're booking, NudoIQ is a Chrome extension for the Relay load board. It shows net profit on each load from costs you set once, driver pay included. It's independent, not affiliated with Amazon, and it never asks for your Amazon password. Try it 7 days free, no card needed to start, then $49.99 a month. See how the NudoIQ extension works.

Frequently asked questions

Does Amazon Relay require workers' comp for owner-operators?

Amazon doesn't say how it treats a company with no employees. Its FAQ asks for workers' comp in all jurisdictions where your company operates, while its insurance post ties the rule to companies with W-2 employees. Ask Amazon before you apply.

How much employer's liability does Amazon Relay require?

$100,000 per occurrence. Both the Relay FAQ and Amazon's insurance post give that figure.

Does Amazon Relay accept a Florida workers' comp exemption?

Amazon doesn't publish whether it accepts any state exemption. Florida says exemptions are issued to corporate officers and LLC members, not to the business, so ask Amazon what it accepts.

Is workers' comp required in Texas?

The Texas Department of Insurance says private employers can choose to carry it and that it is not required in most cases. Amazon doesn't say how it treats Texas companies that don't carry it.

Can occupational accident insurance replace workers' comp for Relay?

Amazon doesn't say. Its pages name workers' compensation and employer's liability only, so ask Amazon before you buy a substitute.

Is there a phone number to ask Amazon Relay about insurance?

No. Amazon's FAQ says Relay doesn't have an official contact phone number. It points applicants to Contact Us on the top right of the application page.

Amazon and Amazon Relay are trademarks of Amazon.com, Inc. or its affiliates. NudoIQ is an independent product and is not affiliated with, endorsed by, or sponsored by Amazon.com, Inc. Amazon Relay requirements change; confirm current rules at relay.amazon.com.