Short answer
The Amazon Relay load board, at relay.amazon.com, is where approved carriers find and book Amazon freight. It's open 24/7 and free to search and book, with filters for equipment, load type, radius, trip length and time windows.
What the Load Board Is
The Amazon Relay load board is your direct connection to loads that Amazon Logistics needs moved. You log in at relay.amazon.com with your carrier credentials, see available loads, and book them. It's the only place Amazon posts loads for Relay carriers. Third-party load boards and brokers don't carry Amazon's freight.
When you sign in, you see a list of loads posted that day. Each load card shows the pickup location, delivery location, the load type, the posted rate, and other details you need to decide whether to book it.
Why Loads Vanish So Quickly
Good loads disappear within seconds of posting because the board attracts many active carriers watching for work. The moment a profitable load lands, multiple carriers see it at once and one of them books it first. This is why many carriers refresh the load board constantly: they're trying to catch good loads before anyone else does.
A manual refresh means you walk away, come back, hit reload, and check what's new. But if you step away for five minutes, you miss dozens of refreshes and all the loads that posted in that window. That's why carriers use refreshers and auto-booker extensions to stay in the competition.
Reading a Load Card
Every load card on the board shows the same core information, though the layout varies depending on your device and which extension you're using.
Origin and Destination: The pickup location and drop-off location. These are what drive the rate and determine whether the load fits your dispatch plan.
Equipment Type: What the load is (box truck, dry van, reefer, container). Amazon accepts day cab and sleeper tractors, 26 ft and 16 ft box trucks with tuck-under liftgates, 48 ft and 53 ft dry van and reefer trailers, and 20/40/45 ft high-cube containers. Cargo vans are not supported.
Posted Rate: The dollar amount Amazon is paying for that load. This is the gross rate, before driver pay, fuel, maintenance, and deadhead. Many carriers now use Net Profit tools to see what you actually keep after costs.
Load Type: One-way or round-trip. One-way loads move freight in one direction. Round-trip loads start and end at the same domicile. You can also get loads through Post A Truck, where you post your availability and get matched.
Filters and Search
The built-in filters narrow down what you see. You can filter by origin and destination (or radius), equipment type, trailer status, load type, driver type, max stops, trip length, rate range, and pickup and delivery windows, and save the searches you use most. Filters save time because you don't have to look at every load posted.
If you're only moving dry vans, filtering out box truck loads means less scrolling. If you have a home hub and want work headed toward it, filtering by destination narrows the list. The more specific your filter, the faster you can scan for loads that match your operation.
How Rates Are Set
Amazon sets the rate for each load based on several factors: the season, the time of day, the origin, the equipment type, your booking history, and the day's load volume. The same lane posted at 6 a.m. might pay differently at noon because the volume and demand shifted.
This means two identical lanes can pay completely different amounts depending on when they post. Understanding that rates move with demand, and not taking it personally when a rate looks low, is part of the business.
Refreshing and Staying Competitive
Manual refreshing works if you're sitting at your computer all day, but most owner-operators can't camp on the load board. Refreshing every 30 seconds by hand isn't practical. A refresh extension solves this by automating the reload on an interval you set.
Once you have a refresher running, you can set an alert to ping you when a load matching your rules posts, or use a search highlight to spot matching loads visually, or set up an auto-booker to book them for you automatically if you've set a profit floor and max-books cap.
Load Types and Booking Methods
Spot Loads: One-way and round-trip loads you find and book yourself. Book, complete before 11:59 pm Saturday, and get paid Friday.
Blocks: A chunk of time you reserve trucks and drivers for Relay. Amazon pays for the block even if it doesn't use all of it.
Short-Term Contracts: Full or partial weeks of loads booked in advance. New contracts need a B grade or better.
Post A Truck: You post your truck's availability and a minimum rate per mile, and Amazon matches you with loads. Matched carriers see that freight before it reaches the board.
Each method works differently. Spot loads are quickest and give you the most control. Blocks commit your truck and driver for a set time. Contracts provide stability. Post A Truck lets you set your own minimum rate and wait for matches.
The Scorecard and Load Access
Amazon grades your performance on four metrics: on-time, acceptance, app usage and disruption-free (stationary trailers and loads with no assigned driver). Your overall score is the lowest of the four, and low grades can limit your access to loads. Our scorecard guide explains each metric.
If you accept a load and then cancel it, that counts against you, and the closer to pickup, the bigger the penalty. If you miss a pickup window, that counts. If you believe a score impact is wrong, you can dispute it in your Relay account (Amazon decides the outcome), or work on the metrics to rebuild your score.
Where NudoIQ Fits
NudoIQ runs inside the Relay load board in your browser. It adds a control bar with three modes: Alert (pings you on a match), Search (refreshes quietly and floats new and price-up loads that clear your minimums to the top) and Autobook (books automatically). You set up rules once and stop watching manually.
It also shows Lane Intelligence next to each rate, so you can see what that lane normally pays and whether today's rate is high or low. A Net Profit calculator shows you the dollars left after driver pay, fuel, maintenance, and deadhead to pickup, so you can set a profit floor and only book loads that clear it.
You can also use it to find backhaul loads from where your current load ends, headed back toward home, and to draft dispute letters when your scorecard gets dinged. It's a refresher, booker, rate calculator, and dispute tool all in one extension.
Choosing an extension for your board? Here's LoadFetcher and NudoIQ, compared point by point.
Getting Started
To use the load board, you need a carrier account with Amazon Relay. That requires a DOT number with interstate authority, active for at least 180 days; a valid MC number; an FMCSA safety rating of Satisfactory, None or Not Rated; BASIC scores under Amazon's limits; insurance minimums (GL $1M per occurrence, auto liability $1M, cargo at least $100K); and the right equipment.
Once you're approved, log in at relay.amazon.com, sign in with your carrier credentials, and you'll see the load board. From there, the board is yours to use as-is, or you can add a refresher extension or booking tool to work smarter.
Better Load Board Decisions with NudoIQ
Managing the Relay load board by hand (refreshing, reading rates, judging whether a load is worth it, and handling disputes) takes time and focus. NudoIQ automates the refresh, surfaces rate history, calculates profit, and drafts dispute letters for you.
The extension runs inside the board tab in your signed-in browser and works on desktop Chrome with an English or Spanish interface. It costs $49.99 a month for every feature. Try it free for 7 days. No card required. Only $49.99 after the trial is over. Cancel anytime from your Stripe portal.
Used by 300+ carriers and rated 5.0 on the Chrome Web Store, NudoIQ is built to work the way you work. Start free for seven days, see what it does, and cancel if it's not for you.